Job Opportunities in India


October 16, 2024

Propacity PropTech Pvt Ltd

FULL TIME


Guest Relations Executive (Receptionist ) - Real Estate

Key Responsibilities:
  • Client Interaction: Greet and assist clients in a friendly and professional manner. Provide information about properties, services, and the buying/renting process. Respond to client inquiries via phone, email, and in person.
  • Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are understood and met. Follow up with clients post-visit to gather feedback and enhance service delivery.
  • Property Tours: Schedule and conduct property tours for clients, highlighting key features and benefits. Coordinate with sales agents to ensure all client needs are addressed during property visits.
  • Documentation Administration: Maintain accurate records of client interactions and feedback in the CRM system. Assist in preparing marketing materials and presentations as needed.
  • Event Coordination: Organize and assist with client events, open houses, and community outreach initiatives. Collaborate with the marketing team to promote events effectively.
  • Customer Service Excellence: Address any client issues or concerns promptly and professionally. Ensure a positive experience for all clients throughout their real estate journey.
Qualifications
Qualifications:
  • Bachelor’s degree in hospitality, business, real estate, or a related field is preferred.
  • Proven experience 1-2 years in customer service or client relations, preferably in real estate or hospitality.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite and CRM software.
  • A passion for real estate and a commitment to providing outstanding service

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