experience: Min 1 years of experience in Front Office department. Qualification: Graduate/Diploma/12th Pass or Relevant Experience in Front office Immediate Joiner Food & Accommodation is provided Provident Fund and leave benefits available Monthly 6 week off LOCAL CANDIDATE OF Goa is also preferred ROLES & RESPONSIBILIIES:-
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
Knows how to use front office equipment.
Process guest check-outs.
Job Types: Full-time, Permanent Pay: ₹168,000.00 - ₹204,000.00 per year Education: