Job Opportunities in India

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Here's a job description for a Soft Services Executive who will work at a client site in Bangalore:
Job Title: Soft Services Executive
Location: Client Site, Bangalore
Job Summary: We are seeking a detail-oriented and proactive Soft Services Executive to manage and oversee soft services operations at our client's site in Bangalore. The successful candidate will ensure the delivery of high-quality soft services, maintain excellent client relationships, and contribute to a safe and efficient work environment.

Key Responsibilities:
Oversee day-to-day soft services operations, including cleaning, housekeeping, reception, mail services, and catering
Manage and coordinate with on-site service providers and vendors
Conduct regular inspections to ensure service quality meets client expectations
Develop and implement standard operating procedures for soft services
Monitor and control operational costs within the allocated budget
Handle customer complaints and resolve issues promptly
Ensure compliance with health and safety regulations
Prepare and submit regular performance reports to management and clients
Train and supervise soft services staff
Participate in client meetings and maintain strong client relationships

Qualifications:
Bachelor's degree in Facility Management, Hospitality Management, or related field
3-5 years of experience in soft services management, preferably in a corporate environment
Strong knowledge of soft services operations and best practices
Excellent communication and interpersonal skills
Proficiency in Microsoft Office suite and facility management software
Ability to work flexible hours as required
Strong problem-solving and decision-making skills
Experience with vendor management and contract negotiations

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.