Document management: Establishing and maintaining document control systems, and ensuring documents are secure, accurate, and compliant. This includes tracking, filing, and referencing documents.
Document preparation: Preparing commercial documents, including invoices and packing lists.
Compliance: Ensuring compliance and KYC documents are maintained in an organized manner.
Recordkeeping: Maintaining records for documents.
Team management: Leading a team of documentation professionals, creating strategy, and tracking team progress.
Communication: Liaising with shippers, forwarders, banks, and logistic agencies.
Tracking: Tracking consignments to their destinations, and informing customers of tracking numbers.
Regulatory changes: Staying abreast of regulatory changes and updates, and implementing necessary changes in the document control system.