JOB RESPONSIBILITIES: - Follow up with drivers for on-time pickup and delivery. - Resolving driver issues related to and maintaining coordination with them. - Diligently keeping an eye on check-in-out times of the drivers and charging waiting to the customers. - Handling customer queries either via email or phone. - Maintaining a proper record of work done by the drivers and trucks for each specific territory. - Dispatching and planning of Ad-hoc loads. - Cover up additional trailer pool on respective facilities as and when required. - Handling the shift report to the supervisor before leaving. - Booking orders with customers and updating them on the status of shipments. - Maintaining current knowledge of market trends in the transportation marketplace. JOB QUALIFICATIONS : - High school diploma. - 2+ years of work experience in a similar role. For freshers, good communication skills are mandatory. - Excellent communication skills both verbal and written. - Advanced computer knowledge. - Hardworking & willing to learn and adapt. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹50,000.00 per month Benefits: