Job Opportunities in India


September 13, 2024

Excent Solutions

FULL TIME


Dispatch Executive

As a Dispatcher at Excent Solutions, you will be responsible for managing the scheduling and dispatching of our fleet/field personnel. You will play a crucial role in ensuring efficient operations and customer satisfaction. The ideal candidate will have excellent communication skills, the ability to multitask, and a proactive approach to problem-solving.
Key Responsibilities:
  • Schedule and dispatch vehicles/field personnel to appropriate locations according to customer requests, specifications, or needs.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Communicate with customers, personnel, or other departments to coordinate scheduling, resolve problems, or provide updates.
  • Maintain records of dispatching activities, vehicle or equipment usage, and personnel assignments.
  • Operate and manage communication systems, such as radio, phone, or computer, to relay information and instructions.
  • Address and resolve customer service issues promptly and professionally.
  • Ensure compliance with company policies, safety regulations, and legal requirements.
Qualifications:
  • Minimum of 1 year of experience as a Dispatcher or in a related role.
  • High school diploma or equivalent; additional education or certification in logistics or transportation is a plus.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in using dispatch and scheduling software.
  • Ability to remain calm and focused under pressure.
  • Attention to detail and problem-solving skills.
  • Knowledge of local geography and roadways is a plus.
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
  • Night shift
  • Rotational shift
  • US shift
Experience:
  • total work: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person

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