§ Managing a team of representatives offering customer support. § Overseeing the customer service process. § Resolving customer complaints brought to your attention. § Creating policies and procedures. § Planning the training and standardization of service delivery. § Taking calls with customers for appointments, inquiries, complaints, and feedback. § Monitoring the work of self and of the team. · Essential travel based on the travel plan submitted to management. · Understanding about company’s business ethics and work processes for better communication with clients. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: