Job description Currently we have requirement for Customer Relationship Manager (CRM) for our Service Department at Jharsuguda, Odisha location. RESPONSIBILITIES:
Resolving customer concerns.
Customer experience at the dealership showroom and supporting in their follow-ups.
Ensure Customer Satisfaction.
Complaint Management
Feedback collection
Only Female Candidate Should Apply. EXPERIENCE: 1 to 2 Years experience in similar role in automobile sector. EDUCATION - ANY GRADUATE / BBA /MBA REQUIRED SKILLS: Good communications skill, Teamwork and leadership Skills, Customer Orientation, Problem-Solving Skills, Knowledge of Company Products and Services. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month & incentive up to 10K to 15K (depending upon the target) And other facilities. · Attractive salary packages · Performance incentives and bonuses · ESIC and EPF benefits · On-site canteen · Regular appraisals · Continuous training and development · Clear career paths for growth · Staff accommodation for outstation candidates · Staff lunchroom with AC facility Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Quarterly bonus
Ability to commute/relocate:
Jharsuguda, Orissa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)