Job Opportunities in India
July 9, 2024
Om Sai Services
OTHER & FULL TIME
CRM Executive
Job Title: CRM Executive
Location: New Patliputra Colony, Patna
Reports to: CEO
Job Purpose: The CRM Executive will be responsible for managing customer databases, executing marketing campaigns, and ensuring high levels of customer satisfaction and engagement through effective use of CRM software and tools.
Key Responsibilities:
Database Management: Maintain and update customer databases including with CRM Portal Data.
Segment customer data for targeted marketing activities.
Ensure data cleanliness and accuracy.Reporting and Analysis:: Handle customer queries and complaints through CRM Portals in a timely and effective manner and quick respons on complaints calls.
Collaborate with marketing and sales teams to ensure alignment of campaigns with business goals. Generate regular reports on CRM metrics, such as campaign effectiveness, customer acquisition, and retention rates.
Conduct data analysis to identify trends and insights that drive decision-making.Customer Engagement:
Implement strategies to increase customer engagement and retention.
Personalize communications based on customer preferences and behaviors.CRM System Administration:
Administer CRM software and ensure its smooth operation.
Customize CRM system settings and configurations to meet business requirements.
Provide training and support to users on CRM functionality and best practices.Compliance and Security:
Ensure compliance with data protection regulations in all CRM activities.
Maintain data security and confidentiality protocols.Skills and Qualifications:
Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience as a CRM Executive or similar role, preferably in a B2B and B2C environment.
Proficiency in CRM software (e.g., Salesforce, Hub Spot, Zoho CRM) and marketing automation tools.
Strong analytical skills with the ability to interpret data and draw actionable insights.
Excellent communication and interpersonal skills.
Detail-oriented and organized, with the ability to manage multiple projects simultaneously.Desirable:
Certifications in CRM platforms or digital marketing.
Understanding of customer segmentation and targeting strategies.
Benefits:PF & ESICYearly Bonus
Salary: 10,000 - 12,000 per month
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Location: New Patliputra Colony, Patna
Reports to: CEO
Job Purpose: The CRM Executive will be responsible for managing customer databases, executing marketing campaigns, and ensuring high levels of customer satisfaction and engagement through effective use of CRM software and tools.
Key Responsibilities:
Database Management: Maintain and update customer databases including with CRM Portal Data.
Segment customer data for targeted marketing activities.
Ensure data cleanliness and accuracy.Reporting and Analysis:: Handle customer queries and complaints through CRM Portals in a timely and effective manner and quick respons on complaints calls.
Collaborate with marketing and sales teams to ensure alignment of campaigns with business goals. Generate regular reports on CRM metrics, such as campaign effectiveness, customer acquisition, and retention rates.
Conduct data analysis to identify trends and insights that drive decision-making.Customer Engagement:
Implement strategies to increase customer engagement and retention.
Personalize communications based on customer preferences and behaviors.CRM System Administration:
Administer CRM software and ensure its smooth operation.
Customize CRM system settings and configurations to meet business requirements.
Provide training and support to users on CRM functionality and best practices.Compliance and Security:
Ensure compliance with data protection regulations in all CRM activities.
Maintain data security and confidentiality protocols.Skills and Qualifications:
Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience as a CRM Executive or similar role, preferably in a B2B and B2C environment.
Proficiency in CRM software (e.g., Salesforce, Hub Spot, Zoho CRM) and marketing automation tools.
Strong analytical skills with the ability to interpret data and draw actionable insights.
Excellent communication and interpersonal skills.
Detail-oriented and organized, with the ability to manage multiple projects simultaneously.Desirable:
Certifications in CRM platforms or digital marketing.
Understanding of customer segmentation and targeting strategies.
Benefits:PF & ESICYearly Bonus
Salary: 10,000 - 12,000 per month
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Health insurance
- Provident Fund
- Day shift
- Morning shift
- Performance bonus
- Yearly bonus
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
September 10, 2024
VISION QUEST VENTURE
ADMIN EXECUTIVE ( FLUENT ENGLISH)
FULL TIME & OTHER
View DetailsSeptember 10, 2024
VISION QUEST VENTURE
PROCESS EXECUTIVE ( FLUENT ENGLISH)
OTHER & FULL TIME
View DetailsSeptember 10, 2024
VISION QUEST VENTURE
Operation Executive(FLUENT ENGLISH)
OTHER & FULL TIME
View Details