Job Opportunities in India

Position Description

What You'll Do

• Research for market intelligence and implement sales, contract renewal plans and products campaign
• Prepare commercial proposals, materials and presentation for RFQ/RFP response and ensure product offering is in-line with customer expectation
• Communicate and perform contract negotiation with potential customers and facilitate dispute resolution; typically of medium to high complexity
• Lead and coordinate with stakeholders for services deliveries, acting as a first point of contact
• Prepare KPI and reports and present to customer and management
• Assist with budgeting and financial forecasts on managed customer accounts
• Maintain frequent connections, implement a large range of customer interfaces and establish network with external stakeholders
• Liaise and coordinate with Group Commerical for business opportunities handling and priorities.
• Represent company at trade association meeting (e.g. IATP or other trade event)
• Comply with applicable operating and internal control procedures.
• Act as account manager to assigned customers to ensure customer satisfaction and manage expectations
• Make commercial proposals to meet target profitability considering market competition
• Analyse business data and to provide recommendation to achieve desirable result
• Assist Marketing & Sales Manager on managing all matters related to assigned account
• Lead Assistant Commercial Officers to accomplish assigned tasks

What You'll Need

• Recognized degree in any disciplines, business / management related an advantage
• Minimum of 3 year of customer relations / marketing experience, preferably in aviation industry

• Good interpersonal, communication and presentation skills
• Customer focus and results driven
• A good team player with exceptional customer services skills
• Collaborative and can quickly build effective relationships under a fast-paced environment
• Analytical, results-oriented, customer focus and good priority management skills
• Good problem solving and numerical skills, capable to address customers concerns
• Good knowledge of contracting process, with business acumen Proficient in preparing commercial proposal and RFQ/RFP responses
• Proficient in preparing customer support correspondences and presentations with MS Office applications
• Independent, well-organized and able to work under pressure with minimal supervision
• Excellent command of English and Chinese, both spoken and written