Job Opportunities in India
October 18, 2024
10xgrowthaccelerator
FULL TIME
Chat Associate
Roles and Responsibilities:
Experience: Freshers or experienced
Versanr score: versant 5 is needed
Additional Information:
Work Location: Noida sector - 62 (Will share soon the exact location)
Shift Timings: Ro
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Engage with customers through live chat, providing prompt and accurate responses to inquiries.
- Address customer concerns and troubleshoot issues effectively.
- Maintain a high level of customer satisfaction by providing quality service.
- Document customer interactions in the CRM system.
- Collaborate with team members and other departments to resolve complex issues.
- Stay updated on product knowledge and company policies.
- Meet performance metrics, including response time, resolution time, and customer satisfaction ratings.
Experience: Freshers or experienced
Versanr score: versant 5 is needed
Additional Information:
Work Location: Noida sector - 62 (Will share soon the exact location)
Shift Timings: Ro
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Provident Fund
- Rotational shift
- Performance bonus
- Are you comfirtable in rotational shift ?
- Bachelor's (Required)
- Customer support: 1 year (Required)
- Customer service: 1 year (Required)
- English (Required)
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