Job Opportunities in India
October 15, 2024
The Loom
FULL TIME & OTHER
Chat Support Executive(Female)
Job description
We at The Loom (www.theloom.in) are looking for a Female Customer Support Executive (Chat Process) who will offer excellent customer service to derive sales.
Responsibilities:
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
We at The Loom (www.theloom.in) are looking for a Female Customer Support Executive (Chat Process) who will offer excellent customer service to derive sales.
Responsibilities:
- Resolving customer complaints & queries brought to your attention under a specific timeline through mails and chats.
- Manage and drive sales team target and performance.
- Handle customer complaints and provide appropriate solutions and alternatives so that they can bo converted into sales.
- Candidate should have good communication skills and should be comfortable in speaking with customer and replying to customer emails/chats messages in English.
- Candidate should have good typing speed and basic knowledge of Microsoft Word and Excel.
- A bachelor’s degree in administration or a related field.
- A minimum of 1-3 years’ experience in outbound chat/mail process.
- Excellent interpersonal and written and oral communication skills.
- Should have Computer skills, MS Office, Chat Support.
- Preference will be given to female candidates.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
- How many years of work experience do you have as a sales executive?
- Can you talk to customers in English fluently?
- What is your last in-hand monthly salary?
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