Excellent communication skills (Mandatory skill) Effective customer service capabilities (Mandatory skill) Strong problem-solving abilities (Mandatory skill) Proficiency in active listening to understand customer needs quickly Efficient time management to handle multiple tasks Adaptability to various customer scenarios and company processes Patience in dealing with different types of customer interactions Basic computer proficiency to navigate customer service software Roles and Responsibilities Answer incoming customer inquiries in a timely and accurate manner Provide quality customer service by resolving issues effectively Document and update customer information according to company guidelines Handle customer complaints and provide appropriate solutions Follow communication procedures, guidelines, and policies Maintain a positive and professional attitude towards customers Collaborate with other teams to ensure customer satisfaction Keep records of customer interactions, process customer accounts, and file necessary documents Job Types: Full-time, Permanent, Fresher Pay: ₹9,236.14 - ₹21,566.09 per month Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
Work Location: In person Speak with the employer
+91 7903809796
We regret to inform you that this job opportunity is no longer available