Job Opportunities in India
October 17, 2024
Mi Dairy Innovations Pvt. Ltd.
FULL TIME
Back Office Assistant
Jumbo Green is seeking a highly motivated and skilled Back Office Assistant to join our team. You will play a crucial role in managing customer calls, coordinating product packing and dispatch, and generating essential sales and collections reports.
Responsibilities:
Customer Interaction: Engage with customers professionally and courteously through inbound and outbound calls, addressing their queries, concerns, and providing product-related information.
Order Management: Efficiently handle customer orders, ensuring accurate order processing, and coordinating the packing and dispatch of products for timely delivery.
Sales Support: Generating leads, following up on potential customers, and contributing to achieving sales targets.
Report Generation: Maintain accurate records of sales, collections, and customer interactions, preparing regular reports for management review.
Multilingual Communication: Utilize your language skills in Malayalam, and any other Indian languages to effectively communicate with customers across diverse regions.
Administrative Tasks: Perform administrative duties such as data entry, updating customer information, and managing documentation.
Requirements:
Language Proficiency: Fluency in Malayalam, and at least one other Indian language is essential.
Excellent Communication Skills: Strong verbal and written communication skills to engage with customers and team members effectively.
Organizational Abilities: Proven capability to manage multiple tasks simultaneously, ensuring smooth operations and timely task completion.
Computer Skills: Proficiency in Microsoft Excel and Word is crucial for generating reports and maintaining records.
Customer-Centric Approach: A passion for delivering outstanding customer service and a commitment to ensuring customer satisfaction.
Team Player: Collaborative attitude with the ability to work harmoniously with cross-functional teams.
Problem-Solving Skills: Quick thinking and resourceful in resolving customer issues and challenges.
Job Type: Full-time
Pay: ₹8,550.61 - ₹12,000.00 per month
Schedule:
Responsibilities:
Customer Interaction: Engage with customers professionally and courteously through inbound and outbound calls, addressing their queries, concerns, and providing product-related information.
Order Management: Efficiently handle customer orders, ensuring accurate order processing, and coordinating the packing and dispatch of products for timely delivery.
Sales Support: Generating leads, following up on potential customers, and contributing to achieving sales targets.
Report Generation: Maintain accurate records of sales, collections, and customer interactions, preparing regular reports for management review.
Multilingual Communication: Utilize your language skills in Malayalam, and any other Indian languages to effectively communicate with customers across diverse regions.
Administrative Tasks: Perform administrative duties such as data entry, updating customer information, and managing documentation.
Requirements:
Language Proficiency: Fluency in Malayalam, and at least one other Indian language is essential.
Excellent Communication Skills: Strong verbal and written communication skills to engage with customers and team members effectively.
Organizational Abilities: Proven capability to manage multiple tasks simultaneously, ensuring smooth operations and timely task completion.
Computer Skills: Proficiency in Microsoft Excel and Word is crucial for generating reports and maintaining records.
Customer-Centric Approach: A passion for delivering outstanding customer service and a commitment to ensuring customer satisfaction.
Team Player: Collaborative attitude with the ability to work harmoniously with cross-functional teams.
Problem-Solving Skills: Quick thinking and resourceful in resolving customer issues and challenges.
Job Type: Full-time
Pay: ₹8,550.61 - ₹12,000.00 per month
Schedule:
- Day shift
- Performance bonus
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Sales: 1 year (Preferred)
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