Job Opportunities in India
October 16, 2024
Andromeda Sales & Distribution Pvt Ltd
FULL TIME
Back Office Assistant
Job description
As a Back Office Assistance in the finance and loan division, you will be responsible for engaging with prospective customers over the phone and handle documents, explaining various loan products, and assisting them in understanding and applying for suitable loans. Your role will involve answering queries, offering advice, managing documents, mailing and building relationships with clients to drive successful loan applications.
Key Responsibilities:
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
As a Back Office Assistance in the finance and loan division, you will be responsible for engaging with prospective customers over the phone and handle documents, explaining various loan products, and assisting them in understanding and applying for suitable loans. Your role will involve answering queries, offering advice, managing documents, mailing and building relationships with clients to drive successful loan applications.
Key Responsibilities:
- Make outbound and handle calls to potential customers to generate leads for various loan products (home loans, personal loans, business loans, etc.).
- Explain loan features, eligibility criteria, and terms to customers in a clear and effective manner.
- Assess customer needs and provide tailored financial solutions.
- Maintain a thorough understanding of Andromeda's loan offerings and stay updated on product changes.
- Follow up with interested customers to ensure a smooth application process and convert leads into successful loan applications.
- Coordinate with internal teams to resolve customer queries and assist with loan documentation.
- Record daily customer interactions, lead status, and outcomes in the CRM system.
- Achieve daily/weekly/monthly targets for lead generation and loan approvals.
- Education: Minimum 12th pass or graduate in any field.
- Experience: 0-2 years in telecalling, customer service, or sales (preferably in finance, banking, or loans).
- Skills:
- Strong communication skills in Hindi and English (additional regional languages are a plus).
- Good negotiation and persuasion abilities.
- Basic understanding of financial products, especially loans, is preferred.
- Ability to handle customer queries professionally and patiently.
- Proficient in: MS Office and CRM software.
- Competitive salary with performance-based incentives.
- Opportunity to work with India’s largest loan distributor.
- Comprehensive training on loan products and financial solutions.
- Career growth opportunities in the finance sector.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Day shift
- Commission pay
- Performance bonus
- Quarterly bonus
- Bachelor's (Preferred)
- Data entry: 1 year (Preferred)
- total work: 1 year (Preferred)
- English (Preferred)
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