Job Opportunities in India


October 13, 2024

InterGlobe Aviation (IndiGo)

Deoghar


AO&CS Drive, Deoghar


Job Posting Start Date: 13 Oct 2024
Location: Deoghar, JH, IN
Company: Inter Globe Aviation Ltd
Dear Candidate,

We are hiring for – Officer – Customer Service/ Ramp/ Security – Deoghar at Indi Go.
We would like to invite you for a Face to Face Round of Interview on 18th October , 2024. Please find below the Timing and Venue Details.
Date – 18 Oct 2024 [Friday]

Reporting Time – 9:30 AM-10:30 AM
Venue –THE MAGNUM.
Address: S. B. Ray Road, Castair's Town Near Jain Mandir, Deoghar, Jharkhand, 814112

CVs will be collected till 11 AM only

Application for this job is a must before coming for the interview ( Please make sure to tick YES at registered for Walk In Drive)

Eligibility Criteria:
  • Educational Qualification: Graduates from a Recognized Board or University as determined by Indi Go.
  • If at any stage prior to or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by Indi Go, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.
  • Desired Skills: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
  • Airport Operations Experience Preferred.
  • No Visible Tattoo marks/ body art
  • Age: Up to 27 Years
  • Interviewed Candidates can reapply after 6 months
Kindly check the eligibility criteria before appearing for the Interview.

Entry will not be allowed without mask & it is advised to maintain social distancing.

Documents to be Carried –

  • CV / Resume ( with Photo)
  • Photocopy of Adhaar Card
  • Photocopy of Graduation Mark sheet/ Certificate/ Provisional Certificate
  • Declaration form (attached)

Please Note –
Indi Go does not charge any money for interviews or recruitment. All communication related to offer letters will be sent from official Indi Go email IDs only. (For example: name@go Indigo.in)

===============================================================================================

JOB DESCRIPTION
Officer - AO&CS in the role of Ramp
(OUText – Ramp)

Job Responsibilities

  • Confirm the ETA of the flight from OCC or System (Navitaire).
  • Take the bay no. from Apron and convey it to all the stations on R.T.
  • Ensure that you are at the bay D-20 mins with all the equipments required.
  • Note down the Touch down and Chocks and convey it on R.T.
  • Allign the ramp properly.
  • Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
  • Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
  • Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
  • After departure make sure that all the equipments are sent back to the transport yard.
  • Fill the ramp filling.
  • During the flight ensure everyone is smooth, safe and flight is on time.
Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the Indi Go SMS Manual, Chapter Safety Policy and Objectives.

===================================================================================================

JOB DESCRIPTION
Officer – AO&CS in the role of Customer Service
(OUText – Customer Service)

Job purpose:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
  • Making reservations across the counter
  • Selling of tickets.
  • Remitting cash to the concerned department.
  • Answering customer queries over the telephone.
Departures
  • Attend the pre – flight and post flight briefings.
  • Setting up of check in counters.
  • Screening of checked in baggage.
  • Maintain high quality of Check in procedures.
  • To assist customers with special requests.
Arrivals
  • To assist customers with special requests.
  • To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
  • Co-ordination with the baggage vendor for the damaged bags.
  • Follow up with the en-route stations regarding lost baggage.
Post flight departure
  • Filing of all necessary flight papers
  • Any other responsibility assigned by the management from time to time
“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the Indi Go SMS Manual, Chapter Safety Policy and Objectives.”
========================================================================================================

Officer - Security - AO&CS
(OUText – Security)

Primary Responsibility:

You will be responsible for implementation of security policy and procedures laid down by the Company.

Mission:

To secure
  • Safe operation
  • Punctuality
  • Customer Satisfaction
  • Team efficiency
  • Cost control
  • Secure good working atmosphere and environment

Focus:

Manage safe and secure operations in accordance with security program and applicable procedures.

Functional Responsibilities:

  • Maintain standards as per Company requirements
  • Ensure effective threat assessment and response capability
  • Achieve department goals and follow up
  • Perform duties as per the Security Programme.
  • Maintain performance standards and follow up with your shift
  • Monitor continuously the Quality System and the level of conformance
  • Secure quality levels
  • Optimize resource
  • Aware of Emergency Response Procedures, rules and regulations
  • Acquire and maintain necessary skills required to perform job functions
  • Maintain work procedures as per company requirements
  • Carry out development dialogue with the Team leaders
  • Control theft and pilferage of company property

“Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in Indigo SMS Manual, Chapter Safety Policies and Objectives”.
======================================================================================================
Job Description

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