Job Title: Admission Counsellor Summary As an Admission Counsellor, you will be the first point of contact for prospective students, providing them with comprehensive information about our Online programs, guiding them through the admission process, and addressing any questions or concerns they may have. Your primary goal will be to ensure a smooth and engaging admission experience while helping to attract and enroll qualified candidates. Key Responsibilities: Prospective Student Engagement: - Respond to inquiries about Online programs via phone, email, and chat. - Conduct one-on-one consultations to understand prospective students' goals and explain how our programs can meet their needs. - Provide detailed information about program offerings, admission requirements, and the application process. Application Process Support: - Assist prospective students with completing application forms and gathering required documentation. - Guide applicants through the online application system, including submission of supporting materials. Admissions Strategy: - Collaborate with the admissions team to develop and implement strategies for attracting top candidates. - Participate in virtual information sessions, webinars, and other promotional events to showcase the Online programs. Student Onboarding: - Conduct pre-admission calls to provide information on next steps and answer any final questions. - Facilitate a smooth transition for admitted students by providing guidance on registration, payment processes, and orientation. Qualifications: - Education: Graduation / master’s degree (Any specialisation) - Experience: Minimum of 2 years of experience in admissions, or customer service, preferably in a higher education setting. Skills: - Excellent communication and interpersonal skills. - Strong understanding of online learning platforms and admissions processes. - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Additional Information: - This is a full-time position. Chitkara University Online is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need. Job Type: Full-time Benefits: