We are seeking a detail-oriented and organized Administrative Assistant to join us Job Responsibilities: o Accurately input customer orders into the system and ensure they are processed in a timely manner. o Coordinate with the sales and warehouse teams to ensure product availability and delivery schedules are met. o Monitor and track orders, providing regular updates to clients on order status and expected delivery times. * Billing & Invoicing: o Generate and process invoices for customer orders, ensuring accuracy in billing details. o Assist the finance department with accounts receivable and payable by following up on outstanding payments and resolving discrepancies. o Prepare and maintain detailed records of all transactions for auditing and reporting purposes. Logistics Coordination: o Work with logistics partners to arrange timely and cost-effective deliveries of goods to customers. o Monitor shipping schedules and ensure accurate documentation for deliveries. o Assist with resolving any logistical issues, such as delays or incorrect shipments. * Customer Service & Support: o Respond to customer inquiries related to orders, billing, and delivery status in a prompt and professional manner. o Liaise between customers and internal teams to resolve any issues or complaints efficiently. o Maintain positive relationships with clients by providing exceptional service and support. * Administrative Support: o Maintain and update company databases, records, and files related to orders, deliveries, and invoices. Assist with stock control by keeping accurate records of inventory and alerting management of low stock levels. o Perform general office duties, including data entry, filing, and managing communication between different departments. Preferred: * Experience working with logistics and supply chain management. * Familiarity with inventory management systems (Cin7) - Proficient in English. Hindi and Punjabi - New Zealand Working Hours - Location: Remote *Looking for someone who can join ASP* Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Education:
Bachelor's (Required)
Experience:
logistics and supply chain management.: 1 year (Required)