Job Opportunities in Hong Kong


September 10, 2024

The Hong Kong General Chamber of Commerce

Admiralty

FULL TIME


Manager, Membership and Events


Job Vacancy Information

Company
The Hong Kong General Chamber of Commerce


Job Title
Manager, Membership and Events

Duties
Reporting to the Director of Business Development, this role is crucial in driving business growth for membership and other aspects of the Chamber. The successful candidate will oversee all aspects of membership recruitment, retention, and engagement, and work closely with internal stakeholders and external partners to develop and execute strategies and events that drive revenue, increase membership, and ensure member satisfaction.

Responsibilities
  • Develop and implement membership recruitment and retention plans to meet membership targets.

  • Build and maintain strong relationships with key decision-makers and stakeholders in the corporate sector and individual level to ensure a high level of members’ satisfaction.

  • Formulate and execute business and social networking events aimed at prospecting new members and engaging existing members.

  • Lead a small team to drive the smooth operation of the membership program, including membership services, members’ benefits campaigns, database administration, and leveraging technology to enhance operational efficiency.

  • Manage the CRM system to provide accurate membership data and track activities, analyze members’ interests and engagements for segmentation marketing, and generate reports to evaluate program performance and formulate improvement plans.

  • Oversee training services for members, keep abreast of market trends, and deliver training courses and workshops to meet members’ needs.

  • Conduct research and monitor market trends, competitor activities, and industry developments.

  • Perform secretariat functions for the Membership Committee and other interest groups, including organizing CSR/Lifestyle/Knowledge-based activities.

  • Support any ad hoc projects related to membership development.


  • Monthly Salary
    Negotiable

    Job Nature
    Full Time

    Required Education
    Degree

    Work Experience
    5 year(s)

    Other Requirements
  • University graduates in marketing, business administration, hotel and tourism, or related disciplines.

  • Minimum 5 years of relevant experiences in sales and marketing, membership associations, customer relationship management, or a related field.

  • Proven track record of developing and executing strategies, setting budgets, and leadership qualities to drive sales and meet targets.

  • Familiar with the use of Salesforce as a CRM solution.

  • Good team player with exceptional interpersonal and communication skills.

  • Possess analytical and problem-solving skills.

  • Well-organized, positive, self-motivated, and can work independently.

  • Proficient in MS Office applications including Excel, Word, and Power Point.

  • Fluent in written and spoken English and Chinese (Cantonese, Putonghua).

  • Immediate availability would be preferred.


  • Interested parties please apply with covering letter, full CV, present /expected salary, availability date and contact tel.to our email: hr2@chamber.org.hk.

  • All information provided would be used for consideration of application only. Applicants not invited for interview within 12 weeks may consider their applications unsuccessful, and their personal data provided will be destroyed.


  • Location
    Hong Kong, Admiralty

    Contact Details

    Email
    hr2@chamber.org.hk

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