Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.
As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.
We are looking for a Captain (Events Operations) based at The Aberdeen Marina Club!
As a Captain, we rely on you to:
Monitor and ensure smooth operation of the event function rooms
Ensure that service / items are prepared according to Club standards
Ensure that all materials, equipment and machinery are properly used and regularly cleaned
Check cleanliness of the sections prior to and after service
Obtain customer feedback during operation to ensure guest satisfaction
We are looking for someone who has:
Excellent command of spoken English
3 years relevant working experience
Excellent guest interaction skills
Guest oriented and a good team player