Grecotel Hotels & Resorts is looking for a reliable and customer-focused Night Receptionist to join its team. As the leading hotel chain in Greece, Grecotel Hotels and Resorts prides itself on delivering sophisticated lifestyle experiences to travelers in the country’s most beautiful destinations, and as a Night Receptionist you will play a crucial role in upholding that reputation. In this role, you will have the opportunity to work in a unique architectural experience that is a paradise of opulent amenities, gourmet restaurants, and luxurious, well thought-of details, all embodying the essence of the genuine Greek hospitality. The ideal candidate will be responsible for providing exceptional overnight customer service and ensuring the smooth operations of the hotel during the night shift.
Responsibilities
Greet and check-in late arriving guests in a friendly and welcoming manner
Handle guest requests, inquiries, and complaints during the night shift
Manage and update reservations and ensure accurate guest information
Perform night audits and ensure the accuracy of financial transactions
Maintain a clean and organized front desk area
Respond to emergency situations and take appropriate actions
Requirements
Prior experience as a Night Receptionist or in a customer service role is preferred
Excellent communication and interpersonal skills
Ability to work independently and make effective decisions during night shifts
Professional and friendly demeanor
Proficient in using computer systems and hotel software
Fluency in English and additional languages is a plus
Benefits
Competitive salary and other benefits
Advanced Opportunities for professional growth
Accommodation (if necessary) and Board
Transportation costs
Participation in educational programs
We regret to inform you that this job opportunity is no longer available