Danish Customer Service Representative In Thessaloniki...

September 12, 2024

AMSpace Recruitment Consultancy

Θεσσαλονίκη

Danish-Speaking Customer Service Representative
Location: Greece (Remote Work)
Gross Salary: 1,300€ per month
Bonuses: Monthly Performance Bonus up to 250 Euro
Benefits: Free ticket to Greece and 4 weeks of accommodation provided
Schedule: Monday-Sunday, 10:00-22:00
Relocation: Assistance provided

Skills & Qualifications:

Danish language proficiency at C2 level
English language skills at C1 level
Strong technical skills

Training: 11 working days training program provided
Responsibilities:

Service Requests:
- Identify business partners and arrange service visits for repairs, installations, or maintenance.
- Use Call Assistance to help consumers resolve issues independently where possible.

General Inquiries:
- Provide requested information efficiently by accessing all relevant data sources.
- Initiate follow-ups for sending materials such as catalogues or brochures.

Service-Related Complaints:
- Log complaints in a structured manner with all necessary details.
- Set up follow-up actions or escalate to a supervisor if required.

Spare Part Sales:
- Encourage and facilitate the sale of spare parts when appropriate, focusing on up- and cross-selling opportunities.

What We Offer

Complete relocation support (flight ticket + Hotel Accommodation for 4 weeks)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.