Job Opportunities in Greece
September 18, 2024
AMSpace Recruitment Consultancy
Θεσσαλονίκη
Technical Support Specialist (Norwegian Speaking) - Greece
Job Overview: Join our innovative technical support team, assisting customers with technical inquiries and troubleshooting across a variety of platforms and applications. This position offers a mix of remote and onsite work, providing flexible opportunities to engage in dynamic problem-solving environments.
Key Responsibilities:
Key Responsibilities:
- Deliver Tier 2 technical support for a range of applications and services through chat, email, and phone.
- Assist customers with technical issues related to Google platforms, including Play Store, You Tube settings, and other Google applications.
- Manage and resolve customer inquiries efficiently, handling up to 20-25 cases per day.
- Utilize multiple support tools and internet applications to perform troubleshooting and provide effective solutions.
- Support business customers, including content creators and monetized partners, with account settings and content queries.
- Develop and maintain advanced knowledge of internet applications, browsers, MS Office, and Google Ads.
- Multitask effectively, managing multiple channels and interactions seamlessly.
- Native or near-native proficiency in Norwegian.
- Strong communication skills in English (C1 level or higher).
- Excellent written communication skills.
- Advanced ability to use internet applications, browsers, and MS Office.
- Solid PC knowledge and technical skills.
- Minimum typing speed of 25 words per minute with 85% accuracy.
- Multitasking proficiency and strong problem-solving skills.
- Competitive monthly salary of €1,500.
- Bonus potential up to €300 monthly based on performance.
- Opportunities for professional growth and skill enhancement.
- Flexible working arrangements, including a combination of home-based and onsite work.
We regret to inform you that this job opportunity is no longer available
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