October 19, 2024

iSchool

مدينة نصر

FULL TIME

Telesales Specialist

i School is an Egyptian Ed Tech platform dedicated to providing innovative educational technology solutions for students aged 6 to 18. As a part of Egypt's renowned Nahdet Misr Publishing Group, we focus on equipping the next generation with skills in fields like computer science, coding, programming, software engineering, AI, and more.

Job Summary
As a Sales Specialist at i School, you will be responsible for promoting and selling our educational products and services. You will play a critical role in establishing relationships with existing and prospective customers, ensuring their needs are met, and driving our sales success through strategic efforts.

Responsibilities

Engage with potential customers through both phone calls and live chat platforms to promote and sell i School’s courses.
Handle inbound inquiries, provide detailed information about our offerings, and guide potential customers through their decision-making process.
Reach out to leads generated through various channels, including online marketing and referrals.
Manage and follow up with a pipeline of prospects to maximize conversion rates.
Provide personalized consultation to understand the needs of parents and recommend appropriate courses for their children.
Build and maintain strong relationships with clients to ensure satisfaction and retention.
Meet or exceed sales targets and KPIs related to both call and chat performance.
Maintain accurate records of customer interactions and sales in the CRM system.

Requirements

Previous experience in B2C sales, preferably in Ed Tech or a related field.
Strong communication skills, both verbal and written, with an excellent level of English.
Ability to handle a high volume of inquiries through multiple channels (phone, chat).
Exceptional communication, negotiation, and selling skills.
Highly motivated and target-driven with a solid sales record.
Familiarity with CRM systems and other sales tools is a plus.
High level of self-motivation and a passion for helping customers.
Proven experience as a Sales Representative.
Bachelor's degree in business or related field preferred.