Purpose of the job To manage and support network security technology tools to meet organizational needs. Job location: Cairo Administrative New Capital Key Responsibilities:
maintaining and trouble shooting second layer of support to theses tools
Troubleshoot raised issues from operation team
Collaborate with infrastructure and application teams to ensure availability requirements are met
Work with vendors to solve the raised problems from operation team.
Provide level 2 network support, to all network related incidents
Ensure service level agreement SLA is met during incidents handling.
Job specification
Education
Bachelors degree in engineering or computer science from a recognized university.
Experience.
Minimum 3 - 6 years of experience in administrating information security controls
Proven experience working with F5 WAF and LTM.
Proven experience working with Forcepoint Firewalls.