Job Opportunities in Egypt
September 22, 2024
Concentrix
القاهرة
FULL TIME & OTHER
Customer service representative - English speakers
About Concentrix*
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries , +500 Sites.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries , +500 Sites.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
- Minimum of high school diploma with 6 months of experience in a customer service role.
- English level B2
- Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.
- Ability to fluently communicate in the required language of support, both written and verbally.
- Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.
- Basic computer navigation skills and PC Knowledge
- Ability to work as a team member, as well as independently.
- Dependable with proficient attention to detail
- Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
- Able to rotate shifts, as needed.
- Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.
- Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.
- A strong understanding of financial concepts and principles (a plus).
We regret to inform you that this job opportunity is no longer available
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