Job Opportunities in Egypt
December 8, 2020
Brightery
الإسكندرية
FULL TIME
Customer Service Representative
You're now applying on job, Please send real and updated information.
Job Code: #CSR05
Type: full-time
Experience:2 Years
Opening: 1
Type: full-time
Responsibilities:
Skills:Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Retention Skills, Follow up Skills, Tech skills
- Resolve customer complaints via phone, email, and social media.
- Attracts potential customers by answering product and service questions
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Prepares product or service reports by collecting and analyzing customer information
- Close out or open call records
- Handle changes in policies or renewals
- Handling the tech problem related to our products and services
Experience:2 Years
Opening: 1
Latest Job Opportunities
Similar Jobs
September 10, 2024
Schneider Electric
Customer Project Principal Documentation Manager
القاهرة الجديدة
FULL TIME
View Details
September 10, 2024
Schneider Electric
Customer Project Planner
القاهرة الجديدة
FULL TIME
View Details
October 18, 2024
MULTILINE INSURANCE AGENCY INC
Customer Service Representative/Sales
الإسكندرية
FULL TIME
View Details