Sales Operations Specialist PGTR Hub EUC

July 31, 2024

HITACHI ENERGY CZECH REPUBLIC S.R.O.

Trutnov

OTHER

Description
Responsible to support PGTR sales and marketing community within Europe.
What we look in a candidate:
You work behind the scenes to ensure that the sales team has the tools and processes needed to succeed. Your work supports the sales team in achieving their goals and contributes to the overall success of the company. If you’re tech-savvy, detail-oriented, and passionate about optimizing sales operations, this could be a great role for you!
Mission areas:
Data analytics and report building (we leverage Power BI, Fiori, and Salesforce).
Process development and continuous improvement.
Field Sales Operations by providing user trainings on M&S tools and processes, support with new platform testing and requirements development, maintain a high degree of data accuracy within the M&S organization.

Your responsibilities:
Data integrity and analytics:

Support M&S regional organization with report building
Collect, analyze, and interpret sales data to provide insights on trends and solutions
Provide proactive insights on anomalies and growing trends along with suggested solution alternatives.
Manage monthly and quarterly forecasts and pipeline processes. Highlight and act on data gaps.
Capture, entry, and organization of customer information, updating sales data, and maintaining records.

Process development and continuous improvement:

Reach out to business stakeholders and develop missing processes and related documentation
Analyze sales processes and identify areas for improvement.
Maintain procedures for an efficient operation of projects and supporting systems and business processes.
Assess current business practices and develop innovative ways to improve and streamline.
Maintain tool development schedules, raise potential issues, and suggest solutions.

Tools, training and support:

With the business develop tool requirements to become leaner and more efficient.
Improve adoption of current tools and continuously solicit feedback for improvements.
Provide training and support to sales team members on the effective use of sales tools.
Assist in answering day to day questions and solving issues encountered during the Sales and Customer success activities.

Challenges

Result oriented environment.
Working under deadlines.
Fragmented data sources required to build a successful business intelligence.
Multicultural and multilingual team members.
Work in complex functional matrix organization where you take accountability for your work.

What is your background:

Experience with SQL, dataverse or similar
Experience with Power BI, Tableau, or similar
Experience with some kind of CRM/ERP system is desirable, but not mandatory (e.g. Salesforce, SAP, MS Dynamics,...)
Soft skills - Detail oriented, analytical skills, effective communication skills, proactive approach