Job Opportunities in Costa Rica


August 27, 2024

Recluta talent hunter

Bagaces

FULL TIME


Room Division Manager

We are searching for a Rooms Division Manager responsible for overseeing and managing the daily operations related to the rooms in a hotel. This role is crucial in ensuring that guests have a comfortable and high-quality lodging experience.
Front of House Management:
  • Ensure proper supervision and management of front-of-house operations through close collaboration with Guest Services managers.
  • Promote and monitor the adherence to service standards to guarantee customer satisfaction and operational efficiency in arrivals, departures, special situations, and guest requests.
  • Monitor sales and report commissions for each area under management.
Housekeeping Management:
  • Develop procedures and manage the housekeeping department, including laundry, maids, and public areas, in collaboration with the Housekeeping Supervisor.
  • Ensure the cleanliness, orderliness, and aesthetic quality of all hotel and resort areas.
  • Conduct inspections and visits to various hotel areas to ensure that quality, service, and presentation standards are met in all areas under your supervision.
  • Ensure the proper management of room inventory and general linen inventory (laundry).
  • Promote the correct management of room and laundry assets and consumables.
Coordination with Maintenance:
  • Work closely with the maintenance department to report and resolve maintenance issues to ensure the good condition of the facilities.
  • Participate in the direction and organization of room standards and renovation processes.
Budget Management: Managing the budget allocated to the rooms division, ensuring efficient use of resources without compromising service quality.
Planning and Reporting: Developing work plans, team performance reports, and analysis of room occupancy and turnover for the hotel’s upper management.
  • Bachelor’s Degree in Business Administration or Hospitality Management or a related field.
  • Over 3 years of experience in relevant positions is required, along with experience in team leadership and operations management.
  • English Level B2+.
Tipo de puesto: Tiempo completo
Fecha límite para postularse: 27/09/2024

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