September 5, 2024

Amazon Support Services Costa Rica SRL

San José

OTHER

Procurement Excellence Program Manager, TSI

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 3+ years of leading process improvement initiatives and change management efforts.
- Knowledge in Lean, Six Sigma, or other continuous improvement methodologies.
-Experience with leading communication, collaboration, and stakeholder management with cross functional teams.
- Knowledge of SQL, Python and VBA at an advanced level.
- Advanced proficiency in English language.

At the Technology, Sourcing and Infrastructure (TSI) team, we're working to be the most efficient and high-performing procurement organization. To get there, we need exceptional people. TSI is seeking a Procurement Excellence Manager to join our AMER Procurement team. The Procurement Excellence Manager will be a strategic change agent within the TSI Procurement Team, dedicated to optimizing and innovating hardware procurement practices. You'll spearhead the development and execution of a comprehensive roadmap that drives efficiency, cost savings, and overall value for hardware goods. This role bridges the gap between procurement expertise, project management, and a forward-thinking approach to technology. You'll leverage your knowledge to identify and implement best-in-class processes across the entire hardware source-to-pay (S2P) lifecycle, fostering collaboration with internal business units and key hardware suppliers.

Key job responsibilities

Lead the development and execution of a strategic roadmap for hardware procurement excellence.
Stay abreast of industry trends and best practices in hardware procurement.
Conduct comprehensive assessments of procurement operations to pinpoint areas for improvement.
Identify and implement process improvements across the hardware source-to-pay (S2P) lifecycle.
Develop and implement process optimization strategies using Lean, Six Sigma, and other methodologies.
Partner with cross-functional stakeholders, including internal business units and suppliers, to optimize hardware procurement practices.
Champion the adoption of new technologies and automation solutions within the hardware procurement function.
Manage and drive change management initiatives to ensure adoption of new processes and technologies.
Oversee the development and monitoring of KPI metrics to track the impact of improvement initiatives.
Leverage data and analytics to identify cost-saving opportunities and measure the success of procurement initiatives.
Track and report on procurement performance metrics and KPIs related to hardware spend.
Lead cross-functional teams to design, test, and roll out new procurement workflows and best practices.
Partner closely with procurement teams to provide hands-on training and change management support.
Identify and scale best practices from local/regional teams to the broader global organization.
Master's degree in business, industrial engineering, or a related discipline
Professional certifications (e.g. Lean Six Sigma, APICS, CPSM)
Prior experience as a consultant or in a center of excellence role
Knowledge of procurement-specific systems, tools, and best practices
Familiarity with process mining, robotic process automation, and other digital optimization technologies