Job Opportunities in Costa Rica

About us

Quark Expeditions, part of the Travelopia group, is the foremost expert in polar adventure travel. Their legacy of groundbreaking accomplishments in polar travel spans back to 1991, including being the first to navigate the Northeast Passage, venture to the remote regions of Antarctica, and encircle the entire Antarctic continent alongside guests. Quark stands out for its varied fleet of passenger vessels and unmatched range of polar itineraries in the adventure travel industry.

The Opportunity

The Pricing Analyst plays a key role in Quark’s Commercial Team, providing crucial insights and analysis that directly impact the company's pricing strategy and profitability. Reporting to the Director of Revenue Management, this role is responsible for developing, implementing, and optimizing pricing strategies to ensure the company meets its net revenue goals for the fiscal year, supporting broader EBITDA targets.

What You Will Be Doing:

• Develop data intelligence tools (reports / dashboards) that help assess daily commercial booking yield performance and flag revenue leakage (discount exceptions) to management in an easy-to-read format with corrective actions.
• Support senior management on tactical in-market promotional execution by maintaining pricing and promotion documents/grids, conducting quality assurance, and coordinating with other functions like marketing, sales, and technology to identify and flag roadblocks.
• Product launch and planning commercial pricing support - responsible for providing pricing lists, deployment, or redeployment/re-categorization information to facilitate data information loading into the centralized reservation system.
• Perform recurring data analysis on topics such as assessing commercial risk, price ladder variance, cabin fill rates, and promotional effectiveness to maximize revenue generation.
• Assist senior management to develop a center of excellence (quantitative & qualitative) around competitive price positioning and market dynamics by developing and maintaining tools/dashboards that help monitor and analyze competitor price adjustments/tactics.
• Collaborate closely with the Sales team to gather and consolidate requirements on promotional incentives needed for special trade events/shows, contests, alternate sales channels, net rate partners etc.
• Assess and analyze commercial requests for incremental discounts, and provide data-driven recommendations to senior management for faster decision-making.
• Provide analytical support on requests received for reduced revenue berths from different functions like sales, marketing/media, operations, employees etc. and consolidate all requests into a central repository to enable better forecast tracking and productivity measurement.
• Ad hoc commercial team tasks as required, including KPI production.

What We Are Looking For:

• A bachelor’s degree in Finance, Economics, Marketing, Network Planning, Strategic Planning, Operational Research, Mathematics, or Engineering is strictly required.
• 2–3 years of professional work experience in business analysis, financial or revenue management, program analysis, or related fields.
• Excellent written and verbal communication skills in English
• Previous work experience within the travel, hospitality, or cruise industry is a proven asset.
• Advanced proficiency in Microsoft Excel and a consistent track record in developing dashboards on data visualization tools like Power BI.
• Strong quantitative and analytical skills with a consistent track record of meeting deadlines, and maintaining a high level of attention to detail and accuracy.
• Ability to thrive in a fast-paced, collaborative environment, work across multiple teams, and effectively balance multiple projects simultaneously.
• Excellent verbal and written communication skills.

Working conditions:

• This is a full-time position requiring 40 hours per week.
• Working hours are typically 7 am - 4 pm, with a one-hour lunch break. However, flexibility is needed to accommodate meetings with team members in different time zones.
• Our work environment is a hybrid model, with a minimum of two days per week in the office in Escazu.

What we offer:

• Competitive salary
• Various employee discounts and offers
• Career progression opportunities

Our Commitment to Equity, Diversity & Inclusion

We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can flourish.
Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.
To request accommodations, please contact our team at Talent@Travelopia.com
#LI-CA1 #LI-HYBRID