Hello. We are Haleon. A new global leader in consumer health. Shaped by all who join us. Together, we're improving the everyday health of billions of people. By growing and innovating our global portfolio of leading category brands, including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum, through a unique combination of deep human knowledge and trusted science. In addition, we are succeeding in a company that we are in control of. In an environment in which we are co-creating.
The P2P Business Support Specialist will be responsible for delivering accurate and timely actions to keep the backlog invoices to be paid under control with all escalations addressed and promptly resolved if needed.
Key Responsibilities
- Monitor the day-to-day operation of the markets in scope, drive process improvement and standardization.
- Keep activities such as overdue management, rejected payments and reconciliations of critical vendors healthy, under control and constantly monitored.
- Acting as a Subject Matter Expert for other teams including Haleon Operations Centre
- Provide detailed documentation of all steps involved in resolving customer issues escalated by the business, including action plans to avoid recurrences and propose any change needed in current ways of working.
- Build Operations and LOC user knowledge and understanding of P2P systems and process to support issue resolution.
- Escalate process and systems exceptions and ongoing systems issues properly.
- Processing invoices in accordance with internal procedures. Raising, routing, and managing invoice exceptions with shoppers and approvers and Handling of queries from external and internal stakeholders via a dedicated case management tool
- Generate P2P related Ad hoc reports as per market request when no standard reports are available in the systems.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- Bachelor’s degree in business administration or accounting degree
- 5 years of post-qualification experience
- Advanced English knowledge
- Intermediate Excel skills
- Previous experience of SAP preferred.
If you feel this is your next career step, apply now!
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.