Job Opportunities in Costa Rica

Job Purpose:

As a Marketing Demand Representative, you will engage with prospective customers through outbound calls to promote TD SYNNEX products and services. You will qualify leads, conduct account research, and gather valuable insights about potential customers. Your efforts will contribute directly to our sales pipeline by identifying key stakeholders, understanding technology needs, and routing qualified opportunities to the appropriate sales teams.

What You'll Do:

• Perform outbound calls to prospective customers, resellers, and end-users to drive sales through direct and indirect marketing.
• Communicate current promotions and rebate specials to entice purchases and gather valuable feedback for campaign reporting.
• Qualify marketing leads and conduct research on target accounts, ensuring a deep understanding of customer technology needs and goals.
• Achieve 100-120 calls per day, with 15-20 successful connections, to build a detailed database of telemarketing efforts and feedback.
• Provide customers with information about TD SYNNEX, our business partners, and reseller services.
• Collaborate with internal and external stakeholders, offering updates and acting as a point of contact for campaign insights.
• Utilize applications to place quotes, enter orders, and track opportunities.
• Prepare reports to track campaign results and provide valuable insights for future initiatives.

What We're Looking For:

Experience

• +1 years of relevant work experience is required.

Required Education:

• High School Graduate

Preferred Education:

• Some College in Business, Marketing or equivalent.

Skills:

• Proficient in English both written and verbal
• Proficient in executing instructions and seeking clarification when needed.
• Strong data entry skills with attention to detail and accuracy.
• Effective communication skills, both written and verbal, with the ability to interact with diverse teams and management levels.
• Ability to understand, communicate, and collaborate with individuals from various backgrounds and identities.
• Strong organizational and time management skills, with the ability to adapt to change and perform under pressure.
• Commitment to maintaining confidentiality and upholding ethical standards in business activities.
• Ability to work independently with minimal supervision and collaborate effectively with others.
• Quick learner, adaptable to new systems and technology, with intermediate-level proficiency in relevant computer applications.

Working Conditions:

• Professional, office environment (Hybrid).

Key Skills
Communication, Customer Service, Data Entry, Detail-Oriented, English Language, Microsoft Office, Teamwork, Virtual Environments

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!