Job Opportunities in Costa Rica


October 16, 2024

Expeditors

OTHER


Customs Customer Service

Company Description
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 3050 locations across six continents.

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • Over 18,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description
  • Provide follow-up on the import process from start to finish.
  • Be the main contact for the client during the import process.
  • Review documents according to customs requirements.
  • Verify and track the arrival of goods, Coordination of Transit Declarations, and entries into fiscal warehouses
  • Coordinate with our port offices for MAG inspections of goods that require it.
  • Manage payments to third parties.
  • Coordinate messaging services.
  • Coordinate preliminary revisions.
  • Use Expeditors systems for data entry.
  • Scanning images using Expeditors systems
  • Manage billing details
  • Review manifests, movements, and any other details in the Tica system

Qualifications
Knowledge

  • Handling of goods in different import modalities: Includes definitive import, temporary import, and SEL. (air, ocean, truck)
  • Documentary requirements: Necessary documentation according to the type of goods.
  • Application of technical notes: Use of technical notes without issuing permits.
  • Customs procedures: Knowledge of customs processes and regulations.
  • Valuation and origin: Knowledge in the valuation of goods and determination of their origin.
  • Certificates of origin: Application, interpretation, and validation of data in these certificates.
  • Intermediate and advanced Excel: Skills in using Excel at an intermediate and advanced level.
  • Definitive import regimes: Understanding of the different applicable regimes.
  • Tica platform management: Handling of the Tica platform for customs procedures.
Resource
  • Minimum of 2 years of experience in customer service for definitive import processes in all modalities
  • Own a personal vehicle
Skill
  • Teamwork
  • Proactivity
  • Analytical skills
  • Sense of urgency and attention to detail
  • Problem-solving skills
  • Structured
  • Critical thinking
  • Effective communication
Qualifications
  • Bachelor’s degree in Customs Administration or International Trade
  • English level B1

Additional Information
Expeditors offers excellent benefits

  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
All your information will be kept confidential.

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