October 12, 2024

Johnson Controls

San José

Automation Specialist

The Automation Specialist will provide homogenized business operations across several engineering and project management sites across the LATAM region.

Essential Functions

Provides and/or leads production of Monthly Business Operational reports including:
- Power BI reporting and guidance to Power BI developers
- SFDC/Tableau reporting and guidance to Tableau developers
- Detailed, summarized internal client reporting for monthly, quarterly, and yearly business reviews.
Leads internal operational programs as a program manager including Innovation Challenges, Operational Excellence programs, Tech Challenges, etc.
Leads the ISO (re)certification process at all sites within the region.
Manages the effective communication and documentation of all process changes within the sites from a business workflow perspective.
Guides all time tracking efforts at all sites in order to provide accurate reporting and turnover to the finance group for monthly billing.
Manages all business automation, RPA, and other effective means of decreasing unnecessary manual activities in the region.
Summarizes and controls headcount forecasting.
Other duties and projects as assigned applicable to scope of knowledge and experience.

What we look for:

Required

Bachelor of engineering degree (BSc. Eng., B.Eng.)
10 (ten) years of relevant experience within an engineering and/or operational management role.
Proven, demonstrable experience with process automatization for a large business unit including Microsoft Power Automate, Microsoft Power Apps, SQL database usage, Python, etc.
Solid understanding of shared service center / professional service center financial management.
Excellent written and verbal communication skills.
Strong organizational skills.
Self-starting, ability to manage multiple tasks on strict deadlines.
Commitment to continuous technical learning and personal development, both self-directed and under the guidance of others.
General business English C1 or greater.

Preferred

Master’s degree in Business Administration, Project Management, or Engineering Management
Experience within a Technical shared service center or professional services company.