Job Opportunities in Colombia
September 20, 2024
ttg Talent Solutions
Medellín
OTHER
Jr. Operation Specialist
Location: Medellín, Colombia
Type: Hybrid - Monday to Friday (3 days on-site 2 days remote)
Schedule: Monday to Friday
Contract Type: Permanent
Pay Rate: Competitive and based on experience
DESCRIPTION:
Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks. Problem-solving, team integration, ability to work under pressure and priorities.
DUTIES AND RESPONSIBILITIES:
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
Type: Hybrid - Monday to Friday (3 days on-site 2 days remote)
Schedule: Monday to Friday
Contract Type: Permanent
Pay Rate: Competitive and based on experience
DESCRIPTION:
Operations Specialist of Corporate Groups will be responsible for handling all the processes established in the area, readiness for the requested tasks, and excellent proactivity since it is a multifunctional position in the assigned tasks. Problem-solving, team integration, ability to work under pressure and priorities.
DUTIES AND RESPONSIBILITIES:
- Group Eligibility (additions, cancellations, and modifications)
- Creating new Groups in the system
- Application of Payments, credits and claims in the system
- Generate the Welcome Kits of the Groups
- Renewal of Groups in the system
- Account reconciliation with Finance
- Information Analysis and Operational Management
- Group Billing.
- Refund Management
- Creation of operational reports referring to the area issues, or solve service-related concerns.
- Excellent analytical capability.
- Excellent communication.
- Rapid adaptation to changes.
- Advanced English (Written and Oral).
- Ability to multitask and prioritize
- Associate's degree from an accredited institution, preferably in finance, management, commerce, or related.
- Experience in the insurance and Customer Service industry
- Excellent computer skills with proficiency in Microsoft Word, Excel, Power Point, and Outlook
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
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