Job Opportunities in Canada


October 7, 2024

Lounsbury Heavy-Duty Truck

Hanwell

FULL TIME


Parts Advisor

The Opportunity
Lounsbury Heavy-Duty Truck Centre in Fredericton is looking for a Parts Advisor.
This is a full-time position. The hours of work are Monday to Friday, from 8am to 5pm.
**We will offer a $750 signing bonus. **

Why Work with Us?
Lounsbury Heavy-Duty Truck Centre is committed to investing in our employees through training programs and a great work environment, plus:
  • Competitive Wages
  • Group Benefits Plan including health, dental, vision, and life insurance, that begins on your first day
  • Pension Plan
  • Great work culture
  • Employee discounts on cars and furniture
Responsibilities
  • Provide customer service at the Parts and Service to walk-in customers and customers calling into the dealership.
  • Assemble containers and crates in the Parts area: keep it clean and organized.
  • Answer phone calls and emails from customers, looking to book an appointment or get a status update.
  • Write up a repair order and document customers' concerns to ensure accurate information is provided to the mechanic.
  • Perform regular physical inventory to ensure all stock levels are accurate on the system. Track the ordering status of the ordered parts.
  • Check and advise the customers if repairs are approved under warranty.
  • Oversee workflow in the Parts and Service Department.

Qualifications
  • High School diploma or equivalent.
  • Must have a valid driver's license and a clean driver's abstract.
  • Previous experience in managing staff is an asset.
  • Must be computer literate - be able to use Microsoft Outlook, and Excel, and be able to learn a new computer program.
  • Must be willing to learn how to drive a forklift.
  • Experience in the truck industry, rental, or automotive industry is an asset.
  • Has great attention to detail.
  • Strong interpersonal skills, customer service skills, and troubleshooting skills.
  • A good team player, has a sense of urgency, and can multi-task.
  • Good work ethic and detail-oriented.
  • Ability to perform repetitive lifting.

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