Job Opportunities in Bahrain
October 25, 2024
Domo Ventures W.L.L.
Manama
FULL TIME
Head Receptionist
Our client is a prestigious hospitality establishment renowned for its exceptional hospitality and commitment to guest satisfaction. Our client is seeking a dynamic and experienced Head Receptionist to join our team and play a pivotal role in ensuring the smooth operation of our Front Office.
Key Responsibilities:
Key Responsibilities:
- Team Leadership: Lead, manage, and motivate a team of Receptionists to deliver exceptional service.
- Guest Experience: Oversee all aspects of the guest experience, from check-in to check-out, ensuring seamless and memorable interactions.
- Operations Management: Manage daily operations, including scheduling, staffing, and inventory control.
- Sales Support: Collaborate with the Sales team to generate group bookings and increase revenue.
- Training and Development: Provide ongoing training and development opportunities for the Reception team.
- Problem Resolution: Handle guest complaints and inquiries promptly and professionally.
- Proven experience in a supervisory or management role within the hospitality industry.
- Strong interpersonal and communication skills, both verbal and written.
- Excellent organizational and time management skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in relevant software (e.g., reservation systems, POS).
- A passion for providing exceptional customer service and a commitment to delivering memorable experiences.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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