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Job no: 521381
Brand: Cruiseabout
Work type: Full time, Hybrid, Part time
Location: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia
Categories: Leisure Travel & Retail
- Absolutely love setting sail on the seas?
- Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
- Ready to dive into the excitement of launching our first Cruise About Stores?
We are seeking experienced consultants with a passion for selling cruises and deep expertise in the cruise industry. If you love cruising, enjoy exploring the world by sea, and have the skills to match customers with the ideal itinerary, ship, and destination, you would be an excellent fit for our Cruise About team.
Let's turn your passion for cruise holidays into an unforgettable journey with us! ✨ Join the cruise revolution and let's make waves together! #Cruise Into Your Dream Job
Key Responsibilities
- Quoting, booking and invoicing cruise bookings and packages
- Ensure that KPIs are met, meeting and exceed monthly sales targets
- Support and handle walk in, email & telephone enquiries efficiently and accurately
- Maximise sales opportunities by upselling & cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
- Proven experience working in a customer service environment and working towards sales targets
- Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
- GDS experience
- Exceptional focus on details, adept problem-solving skills, and thrive under pressure
- Ambitious, highly motivated, and proficient in organizing tasks efficiently
What’s in it for you?
- Set sail and tick destinations off your bucket list with our discounts on travel and accommodation
- Employee Share Scheme through Equate Plus
- Access to in-house financial and health services
- Receive ongoing training and professional development through the Flight Centre Landing
- Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
- Opportunity to attend global awards events, including Global Gathering (Lisbon 2024, Los Angeles 2025!!)
- Various social events to promote networking, the celebration of wins, and sometimes just for fun!
We do things a little differently…
We do things a little differently around here. We do things the Flight Centre Travel Group way. We have a unique culture and an irreverent DNA based on a proven mix of ideas, values, and ways of working that have helped shape our business over the past 40+ years.
#LI-LH2#CAB#LI-Hybrid
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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