Job Opportunities in Australia


September 18, 2024

FCM Meetings & Events

South Bank

FULL TIME


Groups Travel Manager - FCM Meetings & Events - South Bank, QLD

Apply now
Job no: 523355
Brand: FCM Meetings & Events
Work type: Full time, Hybrid
Location: Queensland
Categories: Events & Production, Corporate & Group Travel


Sick of booking point to point travel? Use your knowledge & travel experience in a new way!
No two days are the same in this exciting MICE travel management role
Be the master of your own domain - real control of your own projects and pipeline while working in a positive supportive environment.

About the Opportunity
Based in North Sydney, Melbourne, Brisbane or Adelaide, the Group Travel Manager is the face of the FCM Meetings & Events Group Travel Team to a large mix of customers. Group Travel Managers must have the ultimate customer centric mindset and always demonstrate solution-based thinking. Effective communication and relationship building skills are key to ensuring our corporate customers always receive an exceptional experience.
A Group Travel Manager is an expert in the booking and management of group or fully independent travel requirements for a broad range of customers including Corporates, University and Special Interest groups. Embodying all elements of the FCM Meetings and Events brand, the Group Travel Manager is results-driven and delivers successful execution of MICE projects through customer engagement, proactivity, and excellent attention to detail.

A successful applicant will:
  • Show expertise in corporate travel product knowledge to deliver the best outcome for the customer & FCM M&E
  • Assist in the budgeting and execution of professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
  • Follow company procedures, account guidelines and customer service standards in; sourcing products, quoting, making travel arrangements, ticketing, ticket exchanges/changes, CRS/GDS productivity, correct record keeping and admin entry
  • Be an excellent communicator and maintain a high level of professionalism
  • Have excellent time management skills and ability to multitask to meet deadlines
  • Have excellent project management skills
  • Show an adaptability to changing work environments and stakeholder requirements
  • Work as a team member or individual to complete all related project functions related to servicing the client.
  • Maintain favourable working relationships with key internal and external stakeholders
  • Demonstrate a proactive approach in providing solutions to complex logistical challenges
  • Expertise in fares and complex itineraries, amazing attention to detail and a passion for customer service.
  • Based in North Sydney, Melbourne, Brisbane or Adelaide


All about you:
  • GDS: SABRE - essential
  • Microsoft Office skills - specifically excel - essential
  • Major airline group booking platforms - experience preferred
  • Event Management Technology - Events Air/Cvent experience preferred
  • Previous Group Travel /MICE experience (3 Years) preferable
  • Previous experience in customer facing roles


Remuneration and Benefits:
  • Generous remuneration structure with base salary + uncapped incentive + Super (OTE $90,000 pa + super)
  • Excellent career progression pathway within travel & events team
  • Travel discounts, in-house financial and health services
  • Ongoing training and professional development
  • Fun and inclusive work environment
  • Global career opportunities in a network of brands and businesses
  • Flexibility with potential hybrid arrangements


If you understand the value of being your client’s travel expert by providing exceptional, tailored customer service, then consider FCM Meetings & Events and apply now!

#LI-LO1#MTEV#LI-Hybrid
Applications close:
Back to search results
Apply now
Refer a friend

Latest Job Opportunities


October 17, 2024

DCOH
Quality Manager

Berrimah

FULL TIME

View Details

October 17, 2024

DCOH
Expression of Interests: Site Supervisors

Berrimah

FULL TIME

View Details

October 17, 2024

DCOH
Payroll Officer

Darwin

FULL TIME

View Details

October 17, 2024

DCOH
Sales & Marketing Coordinator

Darwin

FULL TIME

View Details

October 17, 2024

ALPA
Finance Officer

Darwin

OTHER & FULL TIME

View Details

October 17, 2024

BaptistCare
Chaplain

Sydney

PART TIME & OTHER

View Details

October 17, 2024

Calvary
Medical Oncology

Waratah

CONTRACT & FULL TIME & PART TIME & OTHER

View Details

October 17, 2024

Calvary
Hospital Medical Officer

Wagga Wagga

OTHER

View Details

Similar Jobs


August 16, 2024

Cruiseabout
Travel Consultant

Canberra

FULL TIME & PART TIME

View Details

January 5, 2024

Travel Associates
Travel Advisor - Travel Associates - Belconnen, ACT

Canberra

FULL TIME

View Details

September 13, 2024

ALPA
Travelling Workplace Trainer

Darwin

OTHER & FULL TIME

View Details

August 27, 2024

ALPA
CDP Travelling Support Officer

Darwin

OTHER & CONTRACT

View Details

August 14, 2024

FCM
Travel Manager - FCM - Darwin, NT

Darwin

FULL TIME

View Details

May 2, 2023

Sailing Whitsundays
In-Shop Travel Consultant

Airlie Beach

PART TIME & FULL TIME & OTHER

View Details