KEY RESPONSIBILITIES
This position is responsible for the following areas and includes but is not limited to:
- Work within team, and in conjunction with industry representatives, State, Regional and Local
Tourism Organisations, Chambers of Commerce, Visitor Information Centres and the wider
tourism industry, to assist the tourism operators in Mount Isa and Cloncurry to recover from the
impacts of recent crises.
- Act as a liaison point for Mount Isa tourism across all three levels of government and ensure
effective communication between Council, members of the local tourism industry, local businesses
that are real or potential beneficiaries from tourism, local community groups and other partners.
- Identify and access sources of funding relevant to the tourism industry, and assist tourism
businesses to navigate the options available to them.
- Liaise with tourism operators to understand their requirements in regard to business capability,
recovery and resilience, and match their needs to available government and industry programs.
- Conduct and/or coordinate seminars and workshops and other capacity building events where
relevant, noting that some of these events may need to be held online.
- Work in collaboration with the team to assist in the delivery of Bushfire Tourism Recovery Funding
objectives and projects.
Out-of-ordinary hours work may be required. Council reserves the right to change these duties at any
time.
KEY PERFORMANCE INDICATORS
- The position holder will be encouraged to attend workshops and conferences relevant to the
position so as to ensure ongoing professional development.
- Comply with the requirements of Council policies and procedures as amended from time to time.
- Ensure complete and accurate records are captured, created and maintained.
- Deliver high quality customer service within the organisation and to the public.
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Ensure the security and appropriate intended use of Council information at all times.
WORK HEALTH AND SAFETY
All employees of Council have an obligation to comply with Work Health and Safety legislation including
Council’s Work Health policies, procedures, and work instructions.
Position Outline – Tourism Recovery Officer