Job Opportunities in Australia

Tourism Recovery Officer
Position Outline

Position Tourism Recovery Officer
Work Location 23 West Street, Administration Building
Directorate Community Services
Section Economic and Community Development
Reports to Manager, Economic and Community Development
Annual Salary Band $90,372.00 - $93,944.00
Classification Level 5, Mount Isa City Council Certified Agreement 2018
Engagement Type Full-Time, Ongoing


POSITION OBJECTIVE
The Tourism Recovery Officer has been established through a partnership with the Department of
State Development, Tourism and Innovation to work with local tourism operators who have been
impacted by bushfires and drought. The Tourism Recovery Officer will provide assistance with
navigation of the various funding support models available through government departments and
agencies, business continuity, planning, resilience building and recovery.
POSITION REQUIREMENTS

• Demonstrated experience and ability to apply project management methodologies, including the

ability to complete a wide range of tasks and projects that are running concurrently.

• High level interpersonal skills to communicate effectively (in both oral and written forms) to

internal and external stakeholders, including the ability to gain their cooperation, and to
collaborate and motivate industry to achieve outcomes.

• Strong strategic, conceptual and analytic skills to plan, implement and measure outcomes.
• Demonstrated ability to manage time effectively to set and achieve outcomes within required

Position Outline – Tourism Recovery Officer

KEY RESPONSIBILITIES
This position is responsible for the following areas and includes but is not limited to:

• Work within team, and in conjunction with industry representatives, State, Regional and Local

Tourism Organisations, Chambers of Commerce, Visitor Information Centres and the wider
tourism industry, to assist the tourism operators in Mount Isa and Cloncurry to recover from the
impacts of recent crises.

• Act as a liaison point for Mount Isa tourism across all three levels of government and ensure

effective communication between Council, members of the local tourism industry, local businesses
that are real or potential beneficiaries from tourism, local community groups and other partners.

• Identify and access sources of funding relevant to the tourism industry, and assist tourism

businesses to navigate the options available to them.

• Liaise with tourism operators to understand their requirements in regard to business capability,

recovery and resilience, and match their needs to available government and industry programs.

• Conduct and/or coordinate seminars and workshops and other capacity building events where

relevant, noting that some of these events may need to be held online.

• Work in collaboration with the team to assist in the delivery of Bushfire Tourism Recovery Funding

objectives and projects. Out-of-ordinary hours work may be required. Council reserves the right to change these duties at any
time.

KEY PERFORMANCE INDICATORS

• The position holder will be encouraged to attend workshops and conferences relevant to the

position so as to ensure ongoing professional development.

• Comply with the requirements of Council policies and procedures as amended from time to time.
• Ensure complete and accurate records are captured, created and maintained.
• Deliver high quality customer service within the organisation and to the public.
• Ensure the security and appropriate intended use of Council information at all times.
  

WORK HEALTH AND SAFETY
All employees of Council have an obligation to comply with Work Health and Safety legislation including
Council’s Work Health policies, procedures, and work instructions.


Position Outline – Tourism Recovery Officer

WHAT’S IN IT FOR YOU?
When joining Mount Isa City Council, you are provided with pathways and opportunities to grow and
achieve your potential. Eligible employees can access our Employee Assistance Program, elect to join
our free Immunisation Program, and enjoy sporting reimbursement opportunities. Full-time
employees receive 5 weeks annual leave (pro-rata to part-time employees, not applicable to casual
employment) to enjoy time outside the workplace!
MOUNT ISA CITY COUNCIL VALUES
We consider our values vital in how we serve our community. Mount Isa City Council’s values are Integrity,
Service and Accountability.
INTEGRITY SERVICE ACCOUNTABILITY


HOW TO APPLY
What to include in your application:
To assess your suitability, please provide the following information:

• Write a maximum of 2 pages on how your experience, abilities, knowledge and personal qualities

meet the position requirements of the role.

• Your current CV or resume, including two referees who have a thorough knowledge of your

capabilities, work performance and conduct within the previous two years.

Submitting your application:

• Submit online at: https://www.mountisa.qld.gov.au/current-vacancies; or
• Email Human Resources on hr@mountisa.qld.gov.au
• Both word and PDF are accepted file formats.
  

Please note that:

• Council undertakes a range of checks and assessment methods to assist in selection, including

criminal history checks, pre-employment medical etc.

• Mount Isa City Council is an Equal Employment Opportunity employer. Council strongly

encourages all suitable applicants to apply for this role.

• Applicants must be eligible to live and work within Australia.
  

Creation Date 18 April 2024
Contact Brian Atherinos – Manager, Economic and Community Development
Closing date 6 November 2024


Position Outline – Tourism Recovery Officer