September 3, 2024

Smokemart & GiftBox

Alice Springs

FULL TIME

Store Manager

Alice Springs, NT, Australia

Full time

About us
For over three decades, Smokemart & Gift Box has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!
More about you – Store Manager
Responsible for running day to day operations of the store and ensuring it is customer focussed, efficient and cost-effective. As the leader for the store you will be responsible for maintaining high operational and organizational standards, training and continuous coaching of team members and creating a pleasant environment for both customers and team members.
Key Responsibilities:

Oversee the daily operations of the store, making sure it runs smoothly and effectively
Motivating the team to meet sales objectives by training and mentoring staff
Ensuring store compliance with health and safety regulations
Monitoring inventory levels and ordering new items
Hiring, training, developing and overseeing new staff
Maintain outstanding store conditions and visual merchandising standards
Drive customer service excellence to every aspect of the store, deal with queries and complaints in a professional manner

The successful applicants will also have

Proven ability to manage and lead within a fast-paced environment
Excellent organizational, time management and multitasking skills
Critical thinker and problem solving skills
A happy, friendly and energetic personality
A desire to deliver high quality customer service
A current/valid police check or a willingness to obtain if successful

Would you like to know more? If your passionate about customer service and want to build a career with an iconic brand, hit Apply Now!
Experience life your way!!!!