About Us:
At Star Phones, we are a leading retailer of mobile phone accessories and tech products with over 50 stores across Australia, with majority in NSW. Our focus is on delivering exceptional sales experiences and upselling multiple products to our valued customers. We are committed to training our staff to ensure they excel in sales and product knowledge.
Role Overview:
We are seeking a passionate and experienced Sales Coach to join our dynamic team. In this role, you will be responsible for enhancing the sales skills of our staff across all stores, driving sales performance, and fostering a culture of excellence in customer service.
Key Responsibilities:
Conduct regular training sessions focused on sales techniques, upselling strategies, and product knowledge.
Develop and implement training materials and workshops tailored to our unique sales processes.
Monitor staff performance and provide constructive feedback to help them achieve sales targets.
Collaborate with store managers to ensure consistent application of sales techniques.
Analyze sales data to identify trends and areas for improvement in sales performance.
Will be travelling to stores to coach staff in NSW and interstate.
Qualifications:
Proven 2 years plus experience in a sales coaching or training role, preferably in retail.
Strong understanding of sales strategies, customer engagement, and upselling techniques.
Excellent communication and interpersonal skills.
Ability to motivate and inspire staff to achieve their best.
A passion for technology and mobile accessories is a plus.
What We Offer:
Competitive salary package.
Opportunities for career advancement within a rapidly growing company.
A supportive and collaborative work environment.
Training and development programs to enhance your skills.
How to Apply:
If you are excited about empowering teams to achieve sales excellence, we want to hear from you! Please send your resume and cover letter to saras@starphones.com.au.
Job Types: Full-time, Permanent Pay: $70,000.00 – $80,000.00 per year Benefits: