October 18, 2024

Southern Cross Care (SA, NT & VIC) Inc

Glenside

OTHER & FULL TIME & PART TIME

Rostering Coordinator - Site Business Partner

Be the difference. Enjoy great rewards and benefits
Permanent Full Time position - Mon-Fri: 76 hours a fortnight
Excellent city-fringe location with onsite parking
Salary Packaging benefits up to $15,900 annually to maximise your take home pay

About the role

The Rostering Coordinator Site Business Partner is responsible for the planning and coordination of staff rosters from publication to the day of operation plan. They will ensure rosters are implemented and maintained in accordance with industrial guidelines and the provision of quality, person-centred care:

Plan and publish site rosters in consultation with Residential Operations Leadership,
incorporating Workload Plan and Site Master Rosters
Liaise with Residential Services Managers to forecast, plan and coordinate site
rostering requirements
Forward plan and manage the published rosters into the day of operation
Ensure all changes to planned rosters provide the optimum utilisation of resources to achieve operational, financial and care outcomes
Ensure published rosters through to day of operations plans are aligned with
workload planner, budgets and financial KPIs
Ensure any variations to the rostered shifts are within agreed processes, published
and distributed within award stipulated time frames
Utilise overtime in accordance with delegation from Residential Site Management
Manage and maintain leave plans, action absences, allowances and staff movements
Ensure the Resource Plan considers and maximises labour efficiencies through use of optimal labour mix and/or labour flexibility (part time, casuals, agency) and resource cross utilisation through business units (where applicable)
Managing post day of operation resourcing data, including analysing and reporting on data as required

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following experience and skills:

Experience in a similar rostering or workforce scheduling role, preferably in Aged Care sector supporting multiple remotely located sites
Proven ability to perform in-depth data analysis and present insights
Experience using spreadsheets and other workforce planning tools
Experience working in a fast paced customer service environment
Ability to develop effective working relationships with a variety of colleagues and to work collaboratively across teams to achieve objectives
Exceptional customer service skills across all channels – written, phone and face to face
Ability to work autonomously with minimal supervision
Demonstrated ability to prioritise a demanding workload

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Enquiries: simon.stewart@southerncrosscare.com.au
Applications close: 4th November 2024 at 4pm