RESTAURANT SUPERVISOR

September 16, 2024

Uptown Vibes

Braddon

FULL TIME & OTHER

RESTAURANT SUPERVISOR
Uptown Vibes is an upcoming fun, modern café, bar, and bistro offering a unique dining experience in the heart of Braddon. We are looking for responsible and reliable Day and Night (two different positions) Restaurant Supervisors to take the lead and work closely with the owners to bring this establishment to new heights. Uptown Vibes is expected to open by the end of October 2024.
As the Restaurant Supervisor, your main responsibilities will include the following:

Be responsible for the day-to-day operations and always ensure best practices are maintained in all areas of the restaurant
Management of FOH floor operations and associated activities such as serving food, clearing tables and running the dishwasher
Point of sale duties
Hiring and training staff
Managing staff breaks, delegating tasks and duties to staff
Stocktake
Exemplary customer service; including complaints handling, de-escalation, conflict resolution, and feedback evaluation
Working well in a team and creating a positive work environment/culture
Work closely with the owners to meet KPIs and targets

To be successful in this role, you’ll need:

You must have the right to work in Australia (no work sponsorships will be offered)
Relevant experience in restaurant management
If you are applying for the role of Day Supervisor, you will need to be well across all areas of the café, including coffee and making barista standard drinks.
If you are applying for the role of Night Supervisor, you will need to be well across all areas of the bar, including wine, whiskey and cocktails.
Ability to work under pressure in a team environment
Knowledge of POS system (Square)
Energetic, positive, and friendly personality
Excellent customer service skills
Organisation and time management skills
Excellent communication, multi-tasking, and problem-solving skills
A can-do attitude
Be open to change