Job Opportunities in Australia
September 18, 2024
North Australian Aboriginal Family Legal Service
Katherine
FULL TIME
Receptionist/Administration Assistant
Posted on September 18, 2024
SCHADS Award Level: Level 2/3
Job location at Katherine
Remuneration: Salary $70,170.36 per annum. Equivalent salary range with packaging approx. $79,232 per annum. As a Public Benevolent Institution (PBI) NAAFLS can offer up to $15,899 per annum of the salary, Tax-free as a fringe benefit (conditions apply).
Hours of work: Monday to Thursday 8:15am – 4:30pm, Friday 8:30am – 4:00pm
Employment Type: Full-time ongoing position (subject to funding)
Superannuation: 11.5%
Leave Entitlement: 6 weeks per annum plus 17.5% leave loading
Reports To: Operations Coordinator
Special Measures: This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT).
Information for Applicants: Applications for this position must address the selection criteria in a one-page summary sheet outlining how you meet the selection criteria and send this with your current resume/cv to hr@naafls.com.au
Additional Information: Additional information is available by emailing hr@naafls.com.au
Closing date: 30/09/2024
KEY RESPONSIBILITES
- Maintain the reception area of the Katherine Office.
- Provide frontline information on NAAFLS services.
- Process client intake enquiries.
- Monitor, screen and redirect calls and visitors.
- Enter information into NAAFLS electronic document storage system.
- Contribute to the ongoing development and maintenance of processes and procedures.
- Maintain and manage adequate levels of stationery and tea-room supplies.
- Provide secretarial support for Staff meetings including setting up relevant equipment.
- Participate in organisational wide meetings, workshops and planning sessions as required.
- Undertake training/professional development as required.
- Promote and maintain safe work practices in accordance with NAAFLS WH&S Policies and Procedures.
- Undertake other duties as reasonably directed.
- Provide frontline information on NAAFLS services and other support services to clients in Top End remote Aboriginal Communities.
- Monitor, screen and redirect telephone calls and visitors.
- In conjunction with the Reception/Administration Assistant in Darwin, monitor and action emails in the Admin and Check-in Outlook inboxes.
- Under direction from the Operations Co-ordinator, arrange maintenance and other requirements relating to NAAFLS fleet in Katherine.
- Monitor Katherine staff use of the booking system in regard to using NAAFLS vehicles.
- Process client intake enquiries as part of NAAFLS Intake Team.
- Collect and post mail daily.
- Oversee keys for the office and vehicles.
- Ensure accurate and timely data entry using NAAFLS electronic document storage system.
- Arrange bookings for client meetings and ensure meeting rooms and the reception area are clean and tidy at all times.
- Contribute to the ongoing development and maintenance of processes and procedures to ensure consistent and accurate services to clients.
- Maintain and manage adequate levels of promotional materials, stationery and tea-room supplies.
- Provide secretarial support for Staff meetings including setting up relevant equipment.
- Participate in organisational wide meetings, workshops and planning sessions as required.
- Adhere to NAAFLS policies and procedures.
- Build a positive culture within the service which is aligned with NAAFLS’ values and Strategic Plan.
- Undertake training/professional development as required.
- Maintain safe work practices in accordance with NAAFLS WH&S Policies and Procedures.
- Undertake other duties as reasonably directed.
Essential
- Ability to provide a high level of customer service to clients while maintaining confidentiality and sensitivity.
- Knowledge and experience in administrative procedures.
- Proven ability to communicate effectively and sensitively with Aboriginal and/or Torres Strait Islander people in a service delivery environment, including strong relationship building and advocacy skills.
- Demonstrated ability using a range of computer programs and databases.
- Excellent attention to detail and proven ability to exercise initiative, determine workload priorities and complete tasks within required timeframes.
- Ability to work proactively without direct supervision.
- Demonstrated ability to perform as a reliable, productive and constructive team member.
- Must obtain a Working With Children Clearance (WWCC) and a clear Criminal History Check.
- Possess a current ‘C’ Class NT Drivers Licence.
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