The Peter Warren Group, one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW, and throughout South East Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.
About the Role: We are seeking a motivated and enthusiastic Parts InterpreterAssistant to join our team and work primarily from our Warwick Farm Dealerships. The successful applicant will have a positive can-do attitude and a willingness to learn.
The position will involve the following:
Liaise with customers to assist with Spare Parts and Accessories enquiries
Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
Use of online Manufacturer’s portal to locate and source parts.
Processing of Customer orders and/or quotes through the DMS system (ERA)
Assist with stock checking and order processing
Working as part of a team to provide & maintain a high level standard of customer service
The successful candidate will need the following:
Experience with parts or the automotive industry preferred, or an eagerness to learn
Exceptional interpersonal and customer service skills
Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
Ability to work well under pressure
Benefits:
Employee Assistance Program (EAP)
Training Pathway and Growth opportunities provided
Join a group that continues to grow and expand in the Auto industry
Supportive environment with ongoing feedback and guidance
Discounted Bupa Private Health Insurance
Exclusive discounts with our Samsung Partnership Program
Discounted Gym memberships
If you think this role is right for you, please apply today by completing our online application.