Medical Receptionist / Booking Consultant

October 24, 2024

Jones Radiology

Port Augusta

OTHER & FULL TIME

Join a leading patient-focused Medical Imaging Practice
Permanent full-time position available
Receive extensive training to deliver exceptional patient experience

About Us

Jones Radiology is a doctor-owned and operated practice offering the highest quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our highly motivated personnel are patient-focused, and we pride ourselves on our values-driven service. At Jones Radiology, we heavily invest in up-to-date equipment, and we are proudly at the forefront of medical imaging systems and technology. We also invest in our people, and our commitment to care for others extends to our highly supported clinical teams.

About the Role

Jones Radiology are seeking a people-focused and customer-centric individual to play a fundamental role in upholding Jones Radiology's brand promise and delivering an outstanding patient and referrer experience.

This is a permanent full-time role based at our Port Augusta Hospital clinic. The successful candidate will work Mondays to Fridays between the core hours of 8.00am and 5.30pm.

Upon your commencement, you will learn about Jones Radiology, medical imaging and how to deliver our exceptional patient experience. In the future, you may be required to travel to Adelaide's CBD to undertake additional training, with travel and accommodation costs paid by Jones Radiology.

Your Role

Welcome patients with warmth and professionalism.
Assist with patient billing and other in-clinic duties.
Schedule medical imaging appointments with care and efficiency.
Provide exceptional customer service and minimise patient effort.
Cultivate strong relationships with patients, referrers, and colleagues.

What We're Looking For

Strong customer service skills and a passion for helping others.
Previous experience in customer service is preferred but not essential.
Proficiency in computer systems and multitasking.
Initiative, willingness to learn, and excellent communication skills.
Ability to work both independently and collaboratively.
Attention to detail and a positive attitude towards challenges.

What We Offer

Competitive remuneration package with flexible work options.
Generous parental leave provisions and phased return-to-work options.
Opportunities for career advancement and ongoing professional development.
Access to wellness programs, fitness facilities, and confidential counselling services.
Vibrant work environments with individualized team cultures and social events.
Practice-wide events including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations.

Next Steps If you are seeking your next career challenge and are passionate about delivering excellent medical imaging services to patients, referrers, and the community, we encourage you to apply to Jones Radiology today.

Simply complete the application process by clicking the Apply Now button, answer the Shortlist Questions and we will be in touch with you shortly. Apply now!
Respectfully, no recruitment agencies.

We regret to inform you that this job opportunity is no longer available