September 12, 2024

Block

FULL TIME

Inside Sales Manager

Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description
As the SMB Sales Manager for Australia, your leadership will help Square increase revenue against individual, team and Sales department quotas. Your entrepreneurial approach will be a valuable contribution to developing our strategy, growing the team, and establishing a culture of crisp execution. You will be a brand ambassador for Square across Australia and will have an active role representing Sales across internal teams. Managing a team of Account Executives and will report into the Head of Sales for Growth Markets, working together on strategy definition and sales plans.You will:

Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
Support direct reports by participating in client and prospect meetings
Develop a sales team which includes hiring and training new account executives on sales process
Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
Build predictable and repeatable sales funnel processes and best practices across team
Define outbound strategy to grow markets across Europe through BDR outreach
Conduct weekly pipeline review and forecast meetings with AEs
Coach direct reports regarding strategies to increase revenue and customer success
Evolve the sales strategy, process and tactics to improve performance
Use the customer voice to improve our products
Envision new ideas and approaches and take them to fruition

Qualifications
You have:

3 + years experience as a sales manager
3 years of documented sales success as an individual contributor exceeding target
Experience as a BDR will be a plus
Experience in hiring, training and ramping new Account Executives
Proven track record in collaborating across different teams with the ability to inspire change
Leadership and coaching experience and a desire to help others be their best
Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page
Perks
We want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.