Job Opportunities in Australia

APS6, Non-ongoing
$92,970 - $104,883
Brisbane, Sydney, Adelaide, Perth, Hobart, Canberra, Melbourne

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.

The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.

We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.

Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au

About the Enterprise Portfolio Management Office (EPMO)

The purpose of the EPMO is to ensure that positive intentions are guided by disciplined program, project and change governance, resulting in the realisation of benefits in line with the Commission’s strategic objectives.

The EPMO is comprised of three function and service areas:
Governance and Tools,
Implementation,
QA, Audit and Analysis.

The functions and services provided by the three areas are as follows:

Governance + Tools:
Development and maintenance of Program, Project and Change Governance and Management templates, frameworks, artefacts, tools, reporting and forums.

Implementation:
Enable implementation including: provision of advisory and support services and capability uplift for enterprise-wide use of Program, Project and Change Governance and Management templates, frameworks, artefacts, tools, reporting and forums; provision of implementation resources, including Program/Project Managers, Project Coordinators, Change Managers and Change Analysts (in hub n spoke model).

QA, Audit + Analysis:
The provision of QA and audit services and data analysis to ensure program, project and change data quality and integrity and to interpret and present data to inform enterprise-wide decision-making, prioritisation, risk and change management and benefits realisation.

About the Role

The Project Learning and Support person will support, develop, contribute and deliver required training items for the EPMO.

Until recently the Commission has had in place a small project management office, which has focussed on the monitoring and management of a small number of major and strategic projects. The Commission has recently stood up an EPMO to replace the PMO. While the framework has been established, there is considerable work to be undertaken to develop the systems, processes and capability to operate effectively as an EPMO. As a part of this capability uplift, training and process design documents are required to be developed to ensure greater understanding of the EPMO functions and specifically program/ project and change governance and management. Further training is required to ensure widespread compliance to improve the quality of data available to the EPMO while improving overall project and change maturity across the Commission.

A comprehensive implementation roadmap has been developed, alongside of an EPMO Business Plan. It will be the Project Learning and Support persons role to ensure the EPMO has appropriate training, learning and process guides to support the EPMO in its objectives.

The Project Learning and Support person will:
Assist in the development and implementation of the training and process guidance material required as a part of the EPMO Capability Uplift Program.
Work with our Change Team to deliver Change, Communications and Training products around the roll of the EPMO Uplift.
Present in forums, to inform stakeholders of progress and communicate actions required.
Report Program Status to the EPMO Leadership Team – raising risks and keeping the schedule for delivery on track.

Position Duties

Under the direction of the Assistant Director of the EPMO, overseeing and coordinating the rollout of the training and learning requirements of the EPMO Capability Uplift Program.
Develop and implement a training and capability uplift plan to support the EPMO in it’s
Communicating the training requirements to the relevant stakeholders.
Design and deliver relevant process and training as outlined in the training and capability uplift plan.
Monitoring and evaluating the achievement of KPIs associated with the delivery of the training and capability uplift plan and the relevant EPMO maturity model.

Position Eligibility Requirements (Selection Criteria):
To be successful in this role you will need to demonstrate the following:

Experience in the facilitation, delivery and implementation of training programs.
Experience with online training delivery platforms including Microsoft Teams.
Experience in the design and creation of training content.
Intermediate skills in common Microsoft Office suite programs.
Excellent written and verbal communication skills, including the ability to use these to develop productive working relationships with stakeholders.

Desirable requirements:
Experience using PPM Tools, Power BI and Agile approaches to Project Management
Experience with organisational development, change or business improvement programs.
Understanding of the Commission’s internal and external operating context.

Position Notes:
Salary offered will be between $92,970 - $104,883 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
Non-ongoing opportunities will be offered for varying periods with the option to extend to a total of 24 months.
Merit Pool established through this selection process may be used to fill this or future non-ongoing vacancies.

In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600-words, including what strengths you would bring to the role, and a copy of your CV.

Please complete the application and submit by Wednesday, 2 October 2024 at 11:30pm (AEST).

Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.

Specific questions about the roles can be directed to Sheree Brittain by emailing sheree.brittain@agedcarequality.gov.au with Position title in the subject line.

Diversity and Inclusion

The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.

The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.

Further information:
For